We help move your case forward
Our technology draws upon big data – currently millions of car complaints and recall records. (We’re building our consumer & medical products glitch database next.) We sift and analyze this data to answer your questions, identify meaningful patterns, and track down specific information you request.
People should not pay the price of faulty products.
What We Offer
Our technology provides richer and more thorough results than what the NHTSA offers you online. Let us find and mine the data you need for your case.
We Track Glitches
For now, we’re focused on vehicles. But the world is driven by software so we are building the global go-to for glitches. As we grow, we’ll track glitches in medical devices and household products, too.
Consumer & Medical Products
Though we’re starting first with car complaints, we have bigger plans. We’re creating a consumer app that will capture even richer glitch information on multiple products – stay tuned!
Our smart technology will be able to interpret millions of consumer complaints, not only to find patterns but to help you link to potential clients. After all, consumers should not be the ones to pay the price of a glitch.
Consulting & Analytics
We provide additional consulting services, analysis, and data gathering from multiple global sources and we can pro-actively monitor certain issues on your behalf. We’ll tailor our techniques and services to your needs.
Available Today: Car Complaints
The U.S. regulatory body, the NHTSA, limits searches to 250 records. We don’t limit you. Providing richer, more robust data than you are able to access online right now, we give you the full view with more details — including data fields that you can’t get from an NHTSA search.
Plus, we can run analytics and compare against years and makes and models, providing you the big picture quickly.
We can also keep you updated as new complaints arrive.
Our founder has been featured in
The world is driven by software and yet there are virtually no regulations about how to build safe software.
On the road: Research shows that software and electronics defects in vehicles have grown 30 percent a year in recent years. In 2018, for example, software issues resulted in 8 million vehicles being recalled. In the hospital: The #1 reason for medical device recalls is faulty software. At home: Software failures now put a family’s privacy and personal safety at risk.
Let us know what you’re looking for. We’ll confirm our understanding and quote a price. Typical reports range from $500 to $1,000.
You pay 50% of the price, we run the reports and provide a sample of the results to confirm we’ve found what you need – plus we’ll sign an NDA with you if you wish.
We meet virtually (15 to 30 minutes) to review the reports. If you have further questions, we dig into them before we finalise the reports for you.
Receive Final Reports
You pay the final 50%. We give you the full set of updated reports based on our discussion. If you have any questions, call or email us at your convenience.
REQUEST FREE DEMO
We know that lawyers are at the forefront of protecting people from faulty products. We want to help.
Let us show you a demo of the kind of data we can get for you. We know you’ll be impressed.
Why Choose GlitchTrax
“What’s a glitch? A glitch is when a product does not behave as expected. We’re building ways to transparently track and monitor in-market product glitches.”
An international software test expert and the author of “When Cars Decide to Kill“, Patricia founded GlitchTrax because she was startled to learn how deadly faulty car software can be and that there are no software safety laws.
Fernando is a highly accomplished data engineer who has developed medical research data capture systems for renowned institutions such as Harvard, Vanderbilt, and Queen’s universities, among others.
Siamak is a member of the NASA Safety Center as well as the American Institute of Aeronautics and Astronautics. He brings deep expertise in the field of predictive modelling to GlitchTrax.
Evelyn is a 2010 Garfield Weston Loran Scholar and holds an MSc. in Mathematics with published research in Quantum Cryptology. She currently works as a Senior Data Scientist at a startup in the health care space.